As many of our designs are one-of-a-kind pieces, we do not offer replacements or exchanges.
1. Refund Eligibility
If you receive a damaged, defective, or incorrect product, you may request a refund.
To initiate a return, please share clear photographs and an unboxing video highlighting the issue on our mail ID contact@varkki.in.
2. Return Window
Return requests must be raised within 3 days of receiving your order.
The product being returned must be unused and in its original packaging.
Note: Our team will verify the claim, and if approved, a return will be initiated at no extra cost. Once the return is processed, we will proceed with the refund of the amount in the same source as received. Refunds will be initiated at the earliest.
3. Missing Product Claim
To ensure fairness and prevent misuse of our policies, customers are required to record a video while unboxing the shipment. This video serves as proof of delivery and product condition, and will be necessary for processing any claims related to refund, missing, damaged, or incorrect items.
We appreciate the understanding and cooperation in helping us maintain a transparent and hassle-free shopping experience for all customers.
4. Order Cancellations
Please note that we do not allow order cancellations once an order has been placed. We request customers to review their selections carefully before confirming their purchase.
5. Need Help?
For any questions regarding return, replacement or damaged item, feel free to contact us on our mail ID contact@varkki.in.
